Can Hotels Hold Your Luggage? Hotel check-in and check-out times don’t always align perfectly with your travel plans. Many travelers wonder: can hotels store their luggage before check-in or after check-out? The good news is, in most cases, yes!
What is hotel luggage storage?
Hotel luggage storage, also known as left luggage, is a free or paid service that allows the hotel to temporarily store your luggage. This service is particularly useful:
- When you arrive before check-in time;
- When you depart early but your flight or train is late;
- When you are visiting a city for a day trip and are not staying overnight;
- Most hotels offer this service through the front desk or the bellhop.
Do hotels store luggage?
Most hotels, from budget hostels to luxury chains, offer luggage storage services to their guests. This is common practice, especially for travelers who arrive early or have a late flight after check-out.
Can hotels store luggage before check-in?
Yes. Most hotels allow early arrivals to store their luggage before check-in. For example:
You arrive at 9:00 a.m., but check-in is scheduled for 3:00 p.m.
You leave your luggage at the hotel to explore the city freely.
You return later in the day to finalize check-in and retrieve your belongings.
Things to know:
- You may be asked for proof of reservation.
- Luggage is usually stored in a secure locker or behind the front desk.
- A tip is customary if room attendants assist you.
Can hotels store luggage after check-out?
Yes, and this is a common request. Travelers often have several hours between check-out and departure. Here’s how:
- You leave your room at 11:00 a.m., but your flight is at 9:00 p.m.
- You leave your luggage at the hotel for the day.
- You return in the evening, collect your luggage, and head to the airport.
Duration:
Some hotels only allow storage for a few hours, while others allow it until the end of the day. Always inquire about the storage duration.
Can Hotels Hold Luggage for Non-Guests?
This depends on the hotel’s policy, size, and brand:
| Type of Hotel | Policy for Non-Guests |
|---|---|
| Luxury Hotels | Often allow it for a fee |
| Mid-range Chain Hotels | Rarely allow unless you’re a guest |
| Boutique/Small Hotels | Usually only for current or past guests |
| Hostels | Often offer storage for non-guests |
Some large hotels offer paid luggage storage even for people who are not staying there. However, you may be required to:
- Show a photo ID
- Pay a per-bag fee
- Sign a liability waiver
Always call ahead to confirm.
When can you use luggage storage?
Before check-in:
Arriving several hours before check-in? Simply ask the front desk if they can store your bags. They will usually tag them and store them in a secure location.
After check-out:
If you’re checking out but still want to explore the city, hotels often store your bags for a few hours, sometimes all day.
Hotel Chain Policies on Luggage Storage
| Hotel Brand | Guests Can Store? | Non-Guests Allowed? | Cost | Notes |
|---|---|---|---|---|
| Marriott | Yes | Sometimes | Usually free for guests | Policy varies by location |
| Hilton | Yes | Rarely | Free for guests | Bellhop tipping expected |
| Hyatt | Yes | Sometimes | Fee may apply | Call individual property |
| Holiday Inn | Yes | No | Free | Guests only |
| Best Western | Yes | Rarely | Free or small fee | Independent franchise rules |
| Airbnb | No | No | — | Some hosts allow it personally |
Note: Always check with the individual hotel—policies vary by location, franchise, and even the manager on duty.
Is there a fee?
In most cases, it’s free for hotel guests. Some hotels may charge a small fee for overnight luggage storage or for non-guests, but this is rare. Always check with reception: they will inform you if any fees apply.
Is it safe?
Hotels usually store your luggage in a locked room or behind the reception desk. You will be given a luggage tag or receipt upon collection. However, don’t leave valuables like passports, cash, or electronic devices in your luggage; take them with you.
What if I’m not a guest?
Some hotels agree to store luggage for non-guests for a fee, but this isn’t guaranteed. If your hotel refuses, you can look for:
Luggage storage facilities at airports or train stations.
Luggage storage services (like Bounce, LuggageHero) in major cities.
Travel Tip
When booking, check if your hotel offers “luggage storage” or “luggage hold” services. If not, call or email them; they’ll usually be happy to help.
Key Points
Most hotels will store your luggage before check-in and after check-out, and it’s usually free. Simply ask at reception, keep your valuables with you, and enjoy your trip without the hassle of your luggage.
